B.A.B.Y. Nail Spa – Salon Policy

At B.A.B.Y. Nail Spa, we strive to provide a relaxing and enjoyable experience for all our clients. To ensure a smooth and efficient service, we kindly ask that you take note of our salon policies.

24/7 Video Surveillance

Please be aware that our premises are under 24/7 video surveillance for your safety and security, as well as ours.

Gift Certificates

• We are not responsible for lost or stolen gift certificates.
• No refunds or exchanges on gift certificates.

Appointment Punctuality

Please arrive on time for your scheduled appointment.

• We allow a 5-minute grace period.
• If you are more than 5 minutes late or fail to notify us, your appointment may be canceled, and we may proceed with other clients.

Manicure with Acrylic/Dip

We do not recommend manicures in conjunction with acrylic or dip services due to the increased risk of bleeding or burning from the drill and primer.

We are not responsible for any bleeding or burning that may occur during this combination of services.

Service Satisfaction

• We do not offer refunds once you have completed your service and left the salon.
• If you are dissatisfied with your service during or immediately after completion, please notify us immediately so we can address your concerns.

Nail Service Warranty

• We offer a 5-day warranty on our nail services.
• Repairs after 5 days may incur a charge.

Outside Nail Repairs

We do not provide repair services for nails done at other salons.

We do not take appointments for nail repairs.

Warranty Exclusions

We do not provide warranties for:

• Excessively long nails
• Nails on clients with no natural nail bed
• Nails on extremely short natural nail beds
• 30+ day old services

Spa Chair Safety

• For your safety, and per the spa chair manufacturer's guidelines, we may decline service to clients weighing over 300 pounds.
• We will not be able to provide nail services if you have nail problems such as bleeding or infection at that time.

Price Confirmation

• Please confirm the price of your service with your nail technician before they begin.
• Price negotiations will not be conducted after the service is completed.

Children's Safety

If you bring children, please ensure they are old enough to care for themselves and do not run around the salon for their safety.

Personal Belongings

Please take care of your personal belongings.

We are not responsible for lost or stolen items (e.g., rings, jewelry, phones, wallets, etc.).

Check-In Policy

• We are not responsible if you check in with incorrect information about your name or phone number.
• We are not responsible for your choice of nail polish color.

Right to Refuse Service

We reserve the right to refuse service to anyone.

We appreciate your understanding and cooperation. If you have any questions, please do not hesitate to ask.

Thank you for choosing B.A.B.Y. Nail Spa!